Home visits are available on request for regular patients whose conditions prevent them from attending the surgery. Time allocates for nursing/home visits are at the end of each shift. Please ring the clinic during opening hours to make suitable arrangements. The doctors will make telephone calls relating to you and your family’s health. However, if they are seeing a patient when you call, a message will be taken and passed on to the doctor who will return your call. In the event of an EMERGENCY, calls will be put through to the doctor immediately.
After hours, medical advice can be obtained by ringing the after-hours service on (03) 9429 5677. A fee may be charged
If an emergency, call 000 or attend your local public hospital.
Our practice participates in national/state or territory reminder system/register (subject to informed patient consent). We are fully computerized and actively involved in our recall and reminder systems for our patients. If you do not wish to be included in the system, please advise staff at reception. Patients are encouraged to make an appointment with their doctor to discuss all results.